Capital Analytics,
   1 Ropemaker Street,
   London, EC2Y 9HT
   T +44 (0)20 7153 1270/1
   F +44 (0)20 7153 1170
Capital Analytics conducts annual surveys into companies' satisfaction with the services provided by their Registrars and Depositary Banks. We also conduct shareholder and share plan participant satisfaction surveys on behalf of companies. Companies often have their own perception of the services provided by their Registrars or Transfer Agents, but rarely know exactly how their shareholders rate the service they actually receive. A better understanding of a company's relationship with its shareholders and share plan participants can be achieved through such surveys.
Areas of Expertise
ADR Depositary Banks
Capital Restructuring
UK Registrars
Satisfaction Surveys

 
UK Registrars' Benchmarking Survey 2005 and 2006

The results of the UK Registrars Benchmarking Survey 2005 and 2006 are available now. The Survey will be useful to companies in assessing the level and quality of service provided by their own and other Registrars. It will also be a useful tool for Registrars wishing to benchmark themselves against their competitors. We believe that, over time, this Survey will lead to a general improvement in the overall level of service provided by Registrars to companies and their shareholders.

UK Registrars Benchmarking Survey, 2006 – Summary Report. Click here to download.

UK Registrars Benchmarking Survey, 2005 – Summary Report. Click here to download.

 
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